Service
Our service department provides repairs, upgrades, and parts and offers these services in our facility or yours. Our parts department stocks the items necessary to insure your equipment runs at the highest level of efficiency. Our factory trained service technicians are available to provide preventive maintenance and training for your operators and maintenance staff. We have Technicians based on the East and West Coast.
Most service issues can be resolved by calling a BSI service technician at (410) 414-8111 ext. 127
Preventive Maintenance
We offer Preventive Maintenance Contracts tailored to our customer’s individual needs. These PM Contracts offer great benefits including:
- One prescheduled on-site maintenance visit per year for one day
- Representative will inspect, service, and perform all necessary and appropriate adjustments
- Maintenance and operator training
- Installation of any available software upgrades
- Preferred scheduling in case emergency service is required
- Discount of 10% on all parts purchased during the period of the contract
- Does not include travel expenses such as air fare, car rental, hotel, per diem, etc. or additional travel time. Travel expenses will be invoiced after the service visit is completed
Did you know that with regular preventive maintenance service on average our customers see a 30% increase in production?
For more information or to get a quote on a PM Contract best suited for your company please call or email us:
Phone: (410) 414-8111
service@BatchingSystems.com
Spare Parts
Fax: (410) 414-8121
parts@BatchingSystems.com
To order spare parts call (410) 414-8111 ext. 130